View Open Checks

At times, you may wish to view any open Point of Sale (POS) restaurant checks from the main Skyware system. This can be done using the Open Checks command on the POS Main Menu.

The Open Checks command allows you to see a list of open checks, and to select a check to view the details or modify.

Note: It is RECOMMENDED that for most CHANGES to an open check you use the Go to the Selected Check button in the local toolbar to open the Restaurant Check screen with the relevant check displayed, where you may modify the check as wished. This ensures that any changes made are valid (for example it is possible to change the meal period such that the change would not accurately reflect the check, with an invalid meal item being served - such as , clam chowder at breakfast) and on the Open Check screen, food and beverage items for the check cannot be added or edited. However for instances such as the wrong server being logged in to the system when generating checks, it can be simpler to make the change to the correct server here for all affected checks rather than open each check individually on the Restaurant Check screen. See also Modify an Open Restaurant Check .  

 

 

 

a. Click the icon on the left for the Full menu.

Select Point of Sale (POS) => from the Quick Menu to open the POS Main Menu Screen.

Quick Menu with Point of Sale option selected OR Quick Menu with Point of Sale => command highlighted, NEW look for Skyware

Note: The exact arrangement of the options in your quick menu may differ from this example.

OR

Full menu

Full Menu Icon OR Full Menu option when viewed using the modern light look of Skyware

This will display the Full menu in a tabular form, with four sections, Registration, Status, Cashier and Other.

Full Menu Table OR Full Menu popup version seen in Modern Light look of Skyware

From the Other section, select Point of Sale (POS) =>.

Other Section of the Full Menu with Point of Sale (POS) => command selected or Other section of the Full Menu with Point of Sale => command selected, NEW look for Skyware

This will display the POS Main Menu Screen, which has four categories: Checks, Reports, Kitchen and Other; however the Other Category does not currently contain any commands.

Point of Sale (POS) Menu, NEW look for Skyware

Select Open Checks from the Checks section:

Checks section of POS Main Menu with Open Checks command selected, NEW look for Skyware

 

When selected, the Open Checks screen will open.

Point of Sale (POS) Open Checks screen example

The screen display is split into two frames, with listings of all open checks on the left-hand side and details of any selected open check on the right-hand side. Any changes made to a listing detail on the right, once saved, will be updated in the listings to the left.

The screen changes to show on the left-hand side a list of currently open checks, sorted by Activity Date, and on the right-hand side the detailed view of a selected check; selecting a check from the list on the left changes the right side of the screen to that particular check.

 

Currently Open Checks List (left side of screen)

Note: if there are no currently open checks the screen will say No Records To Retrieve!

Clicking on any of the column headers sorts the list, in ascending order, by that column. These include:

Activity Date

Check Number

Check name if used by the property,

Restaurant: A drop-down menu of the available Meal locations,

Period: A drop-down menu of the available Meal Period options,

the specific Table checks were issued to,

the Server,

the Charges and

the Balance still due.

Use the text boxes and drop-down lists located at the top of the list to search or filter the list by the information entered. If using a text box to search the list, click the Search button above the criteria boxes to apply the search.

Click Clear Search to remove any search filters applied to the list.

Once the desired check has been located in the list, click to highlight it in the detailed view area on the right-hand side of the screen.

 

Open Checks screen right side with detail of selected open check shown

Note: The information displayed is the information automatically generated from the Restaurant Check screen.

 

Check Date: This is the system date that the check was generated. Whilst it is a required field for a check, it cannot be edited here.

Check #: The check number assigned to this check. Again, it is a required field but cannot be edited here.

Fields in the Detail View which can be edited to ALTER the information already entered for the check include:

Check Name: You may enter a check name here if desired.

Restaurant: The restaurant at which the check was generated. A different one can be selected from the drop-down menu if wished.

Meal PeriodThe meal period at which the check was generated. A different one can be selected from the drop-down menu if wished.

Table: The table for which the check was generated. A different one can be selected from the drop-down menu if wished.

Server: The server whom generated the check. A different one can be selected from the drop-down menu if wished.

Number of Covers: The number of covers for which the check was generated. If wished, this can be altered to any number desired by typing the number into the field directly.

 

Fields for the he Charges and the Balance still due are shown but are grayed out and not possible to alter in this screen.

Last Activity Date: The last time a check saw any activity is displayed below the Detailed View.

 

Kitchen Display System (KDS) Activity section of the Open Checks screen example

This table shows any activity (tickets fired to) on a Kitchen Display System (KDS) associated with this check.

Submitted: When the ticket was submitted to the KDS

Completed: When the ticket was completed.

Station: The KDS station the ticket was sent to.

Any entries in this table may be clicked on for more detail. Clicking will open the Kitchen Display System Activity screen where the details of the ticket(s) associated with this check sent to the KDS will be available to view.

Kitchen Display System (KDS) Activity screen example

Use the << Back to Check button in the local toolbar to return to the Open Checks screen.

 

From the Detail View screen, you can also click the Go to the Selected Check button in the local toolbar to open the Restaurant Check screen with the relevant check displayed, where you may modify the check as wished. Again, it is RECOMMENDED that to make changes to an open check that you use this button and open the Restaurant Check screen, where you may modify the check as wished. However for instances such as the wrong server being logged in to the system when generating checks, it can be simpler to make the change to the correct server here for all affected checks rather than open each check individually on the Restaurant Check screen.

 

If you make changes in the Detail View, you must click the Save button (Save button) in the local toolbar to apply your changes to the check. Once saved the altered information will also display on the left-hand side in the list.

 

Date Updated October 17, 2024